MediHope — Billing Terms & Conditions
MediHope — 账单条款与条件
1. Secure Payment Processing
English
MediHope uses industry-standard 128-bit SSL (Secure Sockets Layer) to protect online transactions. Sensitive information such as passwords, billing details, and credit card numbers are encrypted during transmission.
All online forms on our website are SSL-secured to ensure your data remains private and protected.
MediHope complies with the Payment Card Industry Data Security Standard (PCI DSS), which governs organisations that collect, process, transmit, or store credit card information.
中文
MediHope 使用符合行业标准的 128 位 SSL 安全加密技术 来保护您的在线支付流程。包括密码、账单信息及信用卡号码在内的敏感数据在传输过程中均会自动加密。
我们网站上的所有在线表单均受 SSL 保护，以确保您的信息保持私密与安全。
MediHope 同时遵循 PCI DSS（银行卡行业数据安全标准），该标准适用于所有收集、处理、传输或存储信用卡信息的企业。
2. Accepted Payment Methods
English
MediHope accepts the the following major payment methods for orders and online checkout:
- American Express (AMEX)
- Mastercard
- Visa
- Shop Pay
- Google Pay
- Apple Pay
- UnionPay
We do not store full credit card numbers. MediHope only retains necessary billing records, shipping details, order information, and the last four digits of your card for reference and verification purposes.
中文
MediHope 接受以下主要付款方式：
- 美国运通（AMEX）
- Mastercard
- Visa
- Shop Pay
- Google Pay
- Apple Pay
- 银联（UnionPay）
我们不会保存完整的信用卡号码。MediHope 只会保留必要的账单记录、物流信息、订单详情以及信用卡末四位号码用于验证与参考。
3. Privacy of Personal Data
English
MediHope respects and protects your privacy. We do not lease, sell, trade, or disclose your personal data to third-party organisations.
All information related to billing, shipping, order records, and personal identification is handled according to our Privacy Policy.
中文
MediHope 注重并保护您的个人隐私。我们 不会 向任何第三方出租、出售或泄露您的个人资料。
所有涉及账单、配送、订单记录及身份资料的相关信息均会按照我们的《隐私政策》进行管理。
4. Shipping (If Applicable)
English
Orders are shipped via Australia Post.
A flat shipping charge of AU$9.95 applies to all domestic orders, including deliveries to PO Boxes and parcel lockers.
中文
所有订单均通过 澳大利亚邮政（Australia Post） 发货。
全澳境内统一邮费为 AU$9.95，包括邮寄至邮政信箱（PO Box）及自提柜（Parcel Locker）。
5. Customer Support & Returns
English
MediHope provides live-chat support for billing, order inquiries, or technical assistance.
If returns apply to your purchase category, we offer a 14-day return window for unused, unopened products. For more information, please refer to our Refund and Return Policy.
中文
MediHope 提供在线客服支持，以协助处理账单问题、订单查询或技术咨询。
若您的产品类别适用于退货政策，MediHope 将提供 14 天退换期（仅限未开封、未使用商品）。
详情请参阅我们的《退款与退货政策》。
6. Data Security Commitment
English
By placing an order, using our online payment system, or submitting personal details, you acknowledge and agree that MediHope may securely store, process, and handle your information within the scope of these terms and our Privacy Policy.
中文
当您提交订单、使用我们的在线支付系统或提供个人资料，即视为您理解并同意 MediHope 可在本条款与隐私政策范围内，对相关信息进行安全存储、处理与管理。
7. Contact
English
If you have any questions regarding our Billing Terms & Conditions, please contact us at:
Email: contact@medihope.com.au
中文
如您对本《账单条款与条件》有任何疑问，请通过以下方式与我们联系：
电子邮箱： contact@medihope.com.au